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LG TV Says Wi-Fi is Turned Off (Found a QUICK Fix!)

If your LG TV says Wi-Fi is turned off all of a sudden and no matter what you do, you can’t find a place to turn it back on even on your TV’s network settings, then you are not alone. 

In my case, I was trying to stream Netflix when I first saw the message. Then, I checked the TV’s network settings, and all I saw was “Wi-Fi is turned off. Turn on the Wi-Fi to see the list of available networks that you can connect to and additional related menu items”. My router was on, but no Wi-Fi connection was shown.

LG TV says Wi-fi is turned off

I played around the settings and I just couldn’t find a way to turn it on.

The good news is, I found a way to fix this issue and I am going to show you how turn on the Wi-Fi on your LG TV in 2022 in this guide.

So, if that sounds like what you are looking for, let’s dive right in!

LG TV Says Wi-Fi is Turned Off (Turn On Wi-Fi)

If your LG TV is saying Wi-Fi is turned off, you can fix it by power cycling your TV, changing the location settings, power cycling your router, cleaning the Wi-Fi module, adjusting the time and date settings, performing a system or resetting the TV to factory settings.

In my case and many other people I’ve seen report the same issue online, cleaning the Wi-Fi module on the TV fixed the issue. Don’t worry, it’s a very easy procedure. However, some other people were able to fix this issue by doing the other things I am going to also discuss on this page.

That said, let’s look at each of them one after the other.

1. Power Cycle Your TV

You can fix so many issues on your TV by simply power cycling it. This includes when your LG TV says Wi-Fi is turned off

The best part?

It’s very easy to do.

If your LG TV Wi-Fi dropped and asks you to turn the Wi-Fi back on, do these:

  • Unplug your TV from power outlet
  • Leave it unplugged for 60 seconds
  • While unplugged, press the power button on your TV for 30 seconds (if your TV does not have a power button, you can skip this step). 
  • Plug the TV back into the power outlet 

power cycle tv

Now, go back to the network settings page. Here’s how to do this:

  • Press the Home/Start button on your LG TV remote to show the launcher bar
  • Click the Settings icon at the top right corner
  • Click All Settings option at the bottom right corner
  • Click on Network from the left bar options

If you can now see the list of available networks that you can connect to, good.

Otherwise, your Wi-Fi is still turned off. In that case, move to the next tip.


2. Change Location Settings

For some reason, switching LG smart TV location to a random one and switching it back to your own location can help turn back the Wi-Fi on. A number of users have reported that doing this quick switch helped remove the message where LG TV says Wi-Fi is turned off. 

By default, these settings are set to be detected automatically. I’m guessing that the LG was finding it difficult assigning the location, and hence establishing the network in the first place. Hence, setting it yourself helps with that.

That said, here’s what you need to do:

  • Press the Home/Start button on your LG TV remote to show the launcher bar
  • Click the Settings icon at the top right corner
  • Click All Settings option at the bottom right corner
  • Select on General from the options

general settings

  • Select Location

region settings

You may see two options: Broadcast Country and LG Services Country settings. You will need to check both to a random country, then change it back to your own country. You may also see just one option – LG TV services country.

change LG TV service country

  • Under ‘LG Services Country’, turn off the option to set it automatically and pick any random country (other than your own country).

set LG service country manually

  • Also, under ‘Broadcast Country’, turn off the option to set it automatically and pick any random country
  • Once both are set and saved, go back and select your own country for both location options.
  • Finally, go back to Settings > All Settings > Network, and the Wi-Fi network search should start immediately.

You can also check the time and date settings and make sure they are correctly set.

If your TV starts searching for Wi-Fi network and connects to your router’s Wi-Fi network, great. Otherwise, if it searches for network but does not show your router network, then the issue is coming from your router and you need to restart the router.

However, if your LG TV is still saying Wi-Fi is turned off, then it’s most likely an issue with the Wi-Fi module on your LG smart TV. 


3. Restart Network Router

If your LG TV Wi-Fi dropped and is telling your to turn on the Wi-Fi, it’s obviously very likely an issue with the TV itself rather than the router. However, you need to be sure that the router itself is actually connected and does not have any network issue.

To ensure that, you simply need to restart the network router.

Turn off your network router and unplug it from the power source. Wait for 10 seconds and plug it back into the power source. Then, turn it on and allow up to 2 minutes for the router to be connected. Once connected, restart your TV and see if it detects your Wi-Fi network. 

check network router

If that doesn’t fix the issue, let’s move to the next step.


4. Clean the Wi-Fi Module

Like I said earlier, this is what fixed the issue for me when my LG TV kept saying Wi-Fi is turned off. Although this will require you to open up the back of your TV, it’s a very simple procedure.

All you need to do is clean the Wi-Fi module which you will see immediately you open the back case of your LG TV. Once done, your LG TV Wi-Fi will turn on.

Here’s a step-by-step guide of the procedure to turn on your LF TV Wi-Fi (I have also added a video below the guide for visual demonstration).

  • Place your TV on a flat surface, face-down
  • Get a screwdriver, and remove all the screws at the back of the TV. Then, remove the back cover of the TV.
  • You will see the Wi-Fi module at the lower part of the TV once the back has been removed

Wi-Fi module on LG TV

  • Unscrew the case on the Wi-Fi module, then remove the module from the case
  • Unclip the connection ribbon on the Wi-Fi module
  • Now, using a clean soft brush, wipe the connection slot of the Wi-Fi module. Also, wipe the end of the connection ribbon too. If the ribbon is bent, straighten it.

clean the Wi-Fi module on LG smart TV

  • Once done, attach and clip the cable back into the connection slot on the Wi-Fi module
  • Put the Wi-Fi module back into the case, then screw it back onto the TV
  • Cover up the TV with the back cover and screw it
  • Now, plug your TV into a working power outlet and turn it on
  • Go back to Settings > All Settings > Network and you should no longer see the message ‘Wi-Fi is turned off. Turn on the Wi-Fi to see the list of available networks that you can connect to and additional related menu items” again. Now, your LG TV Wi-Fi should be on and start searching for available networks to connect to.

Here’s a video showing the whole process:

If that doesn’t fix the issue for you, then your Wi-Fi module has most likely failed and needs to be replaced. It could also be an issue with the Wi-Fi module cable. However, if you get a new Wi-Fi module, it comes with a cable also.


5. Use an Ethernet Cable

If your LG TV still says Wi-Fi is turned off, then you should consider replacing the Wi-Fi module so you can use the wireless connection. However, you can also switch to hardwired ethernet cable.

Even better, ethernet cables are generally faster than Wi-Fi connections. The only limitation could come from the location of your Wi-Fi router and your TV.

However, if you have your TV and network router in the same room (which is the best anyway to avoid wireless signal interference), and you have a good ethernet cable, then you are very good to go.

To use the ethernet connection, connect one end of an ethernet cable to your LG Smart TV and the other to an ethernet port on your Wi-Fi router. Next, press the settings button (gear icon) on your LG remote, go to All Settings > Network > Wired Connection. You see ‘connected’ after a few seconds. 

With that, you will be able to access the internet and stream on your LG TV.


6. Factory Reset LG TV

Resetting your TV will help you restore the default settings from when you first set it up, it is also known as hard reset. If your LG TV says Wi-Fi is turned off, this is the next thing you should try. 

Now, here’s how to reset your LG TV:

  • After clicking the Settings > All Settings, select General
  • Scroll down and click Reset to Initial Settings

reset lg tv to initial settings

  • Confirm to go ahead with the reset.

confirm to factory reset

Once the reset has been done, proceed to set up your TV from afresh while selecting all the appropriate options. Now, go back to Settings > All Settings > All Settings, and see if your TV starts searching for Wi-Fi networks.


7. Attach a Streaming Device

At this point, you should consider using a streaming device like Apple TV, Amazon Fire stick, Chromecast or Roku. These can easily be attached to your LG smart TV, and you will be able to access the same channels/apps (and even more) with these streaming sticks.

Of course, this is not the option you want, since you paid for the smart TV so you don’t have to use external streaming devices for the same functions.

However, it’s a cheaper solution to fix the LG TV Wi-Fi turned off error message.

Bottom Line

If your LG TV says Wi-Fi is turned off, it’s most likely an hardware issue coming from the Wi-Fi module on the LG TV. In most cases, all you need to do is open up the TV and clean the Wi-Fi module connection port and the tip of the ribbons. In addition, if the ribbons are bent, you need to straighten them.

In some cases though, the Wi-Fi module or ribbon might be faulty and needs to be replaced. However, before you can come to this conclusion or even open up your TV, there are other things you need to check first.

First, you need to power cycle your TV and network router. Next, change the location on your LG TV manually to a random location and set it back to your own location. If you LG TV still shows ‘Wi-Fi is turned off’, then go ahead and clean the Wi-Fi module. You can also try resetting the TV to factory settings.

Finally, you have the option to use an ethernet cable or attach a streaming device.

Let me know which of these fixed the issue for you in the comment section below. 

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