Why Does Paramount Plus Keep Buffering? (FIXED!) in 2024

You turned on your streaming device, launched Paramount Plus app or website a web browser, and selected a show/movie to watch only for it to start buffering after a few seconds or minutes.

Even more, you might have checked other apps like Netflix, Hulu, HBO Max and Disney+, and they all work seamlessly.

Paramount Plus keep buffering

In this guide, I am going to cover two things:

First, I will quickly highlight some of the common reasons why Paramount Plus freezes or buffers
Then, I will show you some quick and proven ways to fix the issue once and for all

Whether you are streaming on a Samsung tizenOS smart TV, LG webOS smart TV, Vizio SmartCast TV, Roku device, Amazon Firestick, Android TV, mobile phone, Windows or Mac PC, this guide will cover everything you need to troubleshoot the issue.

If that sounds like what you have been looking for, let’s begin right away!

Contents

1 Why Does Paramount Plus Keep Buffering?
2 How to Fix Paramount Plus Buffering Issue
3 Bottom Line

Why Does Paramount Plus Keep Buffering?

There are many issues that can cause Paramount Plus to freeze or buffer on various streaming devices, these include:

Slow or unstable internet connection
You have an outdated app
Software glitches
Corrupt cache files
DNS Server configuration issue
Streaming on too many devices
Storage or memory space on streaming device is Low
Incompatible browser extension
Use of VPN and ad blockers
Paramount Plus server is down

That said, let’s look at some quick and proven ways to fix the Paramount Plus freeze/buffer issue.

Most of the fixes in this guide apply to all streaming devices (whether app or browser), some are specific to the smart TV app, mobile/PC app while others apply only if you are trying to stream via a web browser.

Make sure you go check out everything while trying out all the ones that apply to you.

How to Fix Paramount Plus Buffering Issue

Below are quick and proven ways to fix Paramount Plus app that keeps freezing or buffering on your smart TV, streaming device, mobile phone and PC:

1. Power Cycle Network Router

When Paramount Plus freezes or buffers on your smart TV, laptop, mobile phone or tablet, the first thing you want to check and troubleshoot is the network connection.

You need a minimum internet connection speed of 4 Mbps to stream Paramount+.

Therefore, before you start troubleshooting any potential issue with the app itself or the streaming device you are using, you need to make sure that you have a fast internet connection.

Once done, go ahead and check your internet speed. You can do that by simply visiting fast.com. If you are streaming on your smart TV, connect your phone or PC to the same network and check the internet speed from there.

Even when you have a fast internet connection, you may still experience streaming issues coming from your network router. Therefore, it is ideal that you power cycle your network router first.

Here’s how to power cycle your network router:

Unplug your network router, wait for 10 seconds and plug it back in.

reboot modem or router

Wait a few seconds for the router to become online, connect your streaming device to your router and try to access Paramount Plus again.

Most times, restarting your network router will fix network issues.

However, if your connection speed is low, there are a few things you can do to fix it:

Contact your Internet Service Provider (ISP) to look into the issue
Reduce activity on your network connection: If there are other devices connected to your network router, these devices may be using up a large amount of the network bandwidth, thereby slowing down your network. Therefore, try disconnecting other devices that are connected to your network and see if that fixes the issue.
Switch to a different network router: If Paramount Plus stops buffering after switching to a different network connection, then you know for sure that the issue is with your network connection. On the other hand, if nothing changes, then the issue likely has nothing to do with your network connection or (maybe the alternative network connection is also not fast enough).
Try an ethernet cable:

In most cases, if other apps run smoothly on your streaming device, then it’s not likely to be an issue with network connection.

2. Power Cycle the Streaming Device

Whether you are streaming Paramount+ on a Samsung tizenOS TV, LG webOS TV, Vizio SmartCast TV, Hisense VIDAA OS TV, Sony TV, Roku TV, Fire TV, PC (Windows or Mac), mobile phone or tablet, power cycling your streaming device can quickly help you stop Paramount Plus from buffering.

Here’s how to power cycle your smart TV:

Turn off the TV
Unplug your TV from power outlet (it’s not a power cycle if you don’t unplug it!).
NOTE: If you are using a streaming stick like Apple TV stick, Fire stick or Roku stick on your smart TV, just unplug the TV and not the stick.

power cycle TV

Leave it unplugged for 30 seconds
While unplugged, press and hold the power button on your TV for 30 seconds (if your TV does not have a power button, you can skip this step)

Plug the TV back into the power outlet and turn it on.
Once on, go ahead and open Paramount Plus app again and it should stop buffering

If you are streaming on your computer, phone or tablet, simply reboot the device. Once done, try to open Paramount Plus app (or browser).

if that fixes the issue for you, great! Otherwise, move on to the next solution.

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3. Update Paramount+ App

Just like other streaming apps, Paramount+ can also become outdated. When this happens, you may start to notice unusual behaviours on the app. In that case, you simply need to update the app and the issue will be fixed.

Here’s how to update Paramount Plus app on Samsung TV, LG TV, Apple TV, Fire TV, Roku TV and Android TV to fix the buffering or freezing issue (in that order):

Samsung smart TV:

Click on the Home button on your Samsung smart TV to go back to the Home screen
From the home screen, navigate to the bottom menu and click on ‘Apps’

On the apps screen, navigate and click on Paramount Plus app icon. You can also click on the search icon at the top of the Apps library, enter ‘Paramount Plus’ in the search box and select the app
On the Paramount Plus app description page, you will find ‘Update App’ button if your Paramount Plus app is not the latest version. In that case, go ahead and update it. Otherwise, you will find the ‘Open’ button.

On the same page, you will also find details showing the latest version number of the app and installed version number currently installed on your TV just below the Update/Open button. If they match, then you have the latest version installed.

LG smart TV:

Press the Home button on your LG smart TV remote control
Click on the LG content store

On the LG content store, click on Apps at the top of the page

Select Paramount Plus app
If an update is available, you’ll see an ‘Update’ button, click on it to update YouTube app on LG TV. Otherwise, if the software is already up-to-date, you will see a button to launch the app.

Apple TV:

Open the App Store app on your Apple TV (this is the app on your home screen that looks like a blue “A”)
Scroll up and select the magnifying glass icon
Next, search for Paramount Plus app.
Select the app and select ‘Update’ (if you don’t see this option, it means the app is up to date)

Fire TV:

From the Home screen, select Apps (three squares and a plus sign) on the horizontal menu.
Highlight Paramount Plus app (don’t click on it).
On your Fire TV remote, press the button with three horizontal lines on it and select ‘More Info’.
If an update is available, select ‘Update’ beside the Open button.

Roku TV:

On your Roku home screen, scroll to Paramount Plus app and highlight it
While highlighted, press the star button on your Roku remote
Select ‘Check for updates’ from the pop-up.
If there’s an update available, it’ll download and install right away.

Android TV:

On your Android TV, open Google Play store.
Click on your profile icon in the top-right corner of the screen.
Select Manage apps and games.
Select Updates.
Select Paramount Plus app to update it or select Update all.

Once the app is updated to the latest version, open the app and it should stop buffering or freezing.

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4. Update Streaming Device

Other than the streaming app, an outdated system software on the streaming device can also cause Paramount Plus to keep buffering. Therefore, you need to check if the system software on your streaming device is up-to-date, and if not, update it.

Here’s how to update the system software on Samsung TV, LG TV, Apple TV, Fire TV, Roku TV and Android TV:

Samsung TV:

Go to Settings, click on the Support tab and select Software Update.

Click on ‘Update Now’.

If a new software version is available, your TV will go ahead and download, then install it.

LG TV:

Press the Home button on your remote control
Click on the Settings icon from the top right corner, then click on the All Settings icon at the bottom right corner.
Go to General tab, then scroll down to About This TV section and click on it

You will see the current software version of your TV, click on Check for Updates (you can also enable ‘Allow Automatic Updates’)

check for software updates

If there is any update available, proceed to download it and allow it to be install completely.

Once installed, your TV should reboot itself