AMC App Not Working / Stuck Loading? (JUST DO THIS) in 2024

If AMC app is not working on your Apple TV, Fire TV, Roku TV, Android TV, iOS or Android mobile device, then you are not alone. A lot of users have complained about various issues that they have come across while trying to use AMC or AMC+ app.

AMC app not working fix

From AMC app being stuck on loading screen, being unable to login, ‘error code 400’ (loading video failed), error code 500 (‘internal server error’), playback issues to even crashing totally, there is an endless list of error messages and issues with the app across all devices.

In this guide, I am going to show you 8 proven way to fix AMC app on Apple TV, Fire TV, Roku TV, iPhone and Android devices quickly.

Without any further ado, let’s dive right in!

AMC App Not Working / Stuck Loading

If AMC app is not working, restart or power cycle your streaming device and open the app again. If it’s still not working, clear the app cache, update the app, delete and reinstall the app, update the system software for streaming device, change DNS server.

Now, I will show you step-by-step how to do all these and many more to help you get AMC app to work on your streaming device.

1. Restart or Power Cycle Your Device

A simple restart can fix a lot of streaming issues on all streaming apps, and AMC is not an exclusion to that. Even better than a simple restart, is to actually power cycle your device.

Depending on the device you are using, both of these can help you fix AMC app unresponsiveness, continuous spinning on loading screen, crash, lag or different error codes while streaming.

So, if AMC app is not working on your Android, iPhone or iPad or TV, simply restart it. However, if you are trying to use the app on your smart TV, it’s better you take it a step further and just power cycle it.

Here’s how to power cycle your smart TV:

Turn off the TV
Unplug your TV from power outlet (it’s not a power cycle if you don’t unplug it)
NOTE: If you are using a streaming stick like Apple stick, Fire stick or Roku stick on your smart TV, just unplug the TV and not the stick.
Leave it unplugged for 30 seconds
While unplugged, press and hold the power button on your TV for 30 seconds (if your TV does not have a power button, you can skip this step).
Plug the TV back into the power outlet and restart AMC app.

If that fixed the issue for you, great! Otherwise, move to the next tip.

2. Clear AMC App Cache

While streaming, temporary cache files build up and are stored on your streaming device. Sometimes, these cache files become corrupt and get in the way when you try to use the app again.

As a result, clearing AMC app cache files on your streaming device can help you fix the streaming issue very quickly. Depending on the device you are trying to use AMC app on, the procedure to do this will be different.

Here’s how to clear AMC app cache on various streaming devices:

Fire TV:

From the Home screen, select ‘Settings’
Select Applications > Manage Installed Applications, and select AMC app

manage installed applications on Fire TV

Click on ‘Force Stop’, and then ‘Clear Data’
When prompted to delete app data, select ‘Clear Data’ again.

Roku TV:

First, select the Home tab
Now, press the ‘Home’ button on your TV remote 5 times
Next, press the ‘Up arrow’ ⬆️ button on your remote once
After that, press the ‘Rewind’ ⏪ button twice
Then, press the ‘Fast forward’⏩ button. twice

clear roku tv cache

Android TV:

Go to Settings screen. To do that, press the settings icon on the TV remote controller or press the Home button and then select settings.
Select Apps > See all apps (Android 9 or later) or Apps (Android 8.0 or earlier)
Select AMC+ app
Select Clear cache then OK.

Android Phone:

Open Settings and click on Apps.
Look for AMC on the list of installed applications on your device and select it.
Select on Storage and click ‘Clear Data’ and ‘Clear Cache’.

iPhone or iPad:

Open Settings
Tap your name/device name
Select iCloud
Select ‘Manage Storage’
Look for the AMC app, click on it.
Click on ‘Delete Data’, then click on ‘Delete’ to confirm.

Samsung TV:

To clear AMC+ cache on Samsung TV, go to the settings by clicking on the settings button on your remote controller or the settings icon on the home screen

Click on the ‘Support’ tab

click on support tab on Samsung TV

Select ‘Self Diagnosis’ tab

click self diagnosis option

Click on ‘TV device manager’

click TV device manager

On the next page, click on ‘Clean Now’ buttons under ‘Memory Boost’ and ‘Clear Running Apps’

clean app memory on Samsung smart TV

Once cleaned, click on ‘Show App List’ under ‘Manage storage’
On the next page, scroll through the app list until you find AMC+, click on ‘View details’ under the app.
Finally, click on ‘Clear Cache’.

Some devices don’t offer the option to clear the app cache. Instead, what you can do is power cycle them as I have explained earlier and that will also cache files for all apps. Alternatively, you may have to delete/uninstall the app, then reinstall them on such devices.

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3. Update AMC App

Like many software apps, AMC app becomes outdated with time and the team releases new versions usually with improvements while also fixing bugs in the older versions.

Therefore, if AMC app is not working or is stuck on loading screen on your streaming device, go ahead and update the app.

Here’s how to update AMC+ app on various streaming devices and get it to start working again:

Apple TV:

Open the App Store app on your Apple TV (this is the app on your home screen that looks like a blue “A”)
Scroll up and select the magnifying glass icon
Next, search for AMC or AMC+ app.
Select the app and select ‘Update’ (if you don’t see this option, it means the app is up to date)