If Fox Sports app is not working on your Samsung TV, LG TV, Vizio TV, Apple TV, Fire TV, Roku TV, Android TV, iOS or Android mobile device, then you are not alone.
In this guide, I am going to show you some quick and proven ways to fix Fox Sports app that is not working or loading.
Without any further ado, let’s begin right away!
Fox Sports App Not Working: Troubleshooting Guide
Below are 9 proven methods to fix Fox Sports app that is not working.
1. Restart or Power Cycle Streaming Device
The first thing to do if Fox Sports app is not working is to power cycle your streaming device.
This is the fastest way to fix the issue as well as other similar streaming issues like when the app keeps freezing, buffering, lagging or just shows a black screen.
So, if Fox Sports app is not loading on your Android, iPhone or iPad, simply restart it. However, if you are trying to use the app on your smart TV, it’s better you take it a step further and just power cycle it.
Here’s how to power cycle your smart TV:
- Turn off the TV
- Unplug your TV from power outlet (it’s not a power cycle if you don’t unplug it)
- NOTE: If you are using a streaming stick like Apple TV stick, Fire stick or Roku stick on your smart TV, just unplug the TV and not the stick.
- Leave it unplugged for 30 seconds
- While unplugged, press and hold the power button on your TV for 30 seconds (if your TV does not have a power button, you can skip this step)
- Plug the TV back into the power outlet and restart Fox Sports app.
If that fixes the issue for you, great! Otherwise, move to the next tip.
2. Restart Network Router
Slow internet connection or an inconsistent connection can impact streaming and prevent Fox Sports from loading. You can can check your internet speed by simply visiting fast.com.
Even if you have a very fast internet connection, try restarting your network router anyway.
To do that, turn off your router, unplug it directly from the power source and wait for 10 seconds. Then, plug it back in and wait for it to be online. Once online, connect your streaming device to it and open Fox Sports app again. Now, the app should work without any issue.
Otherwise, move to the next step.
On the other hand, if your internet speed was not fast enough, then Fox Sports will most likely not work until you fix the connection issue.
Here are a few things you can try:
- Restart your network router (yes, this can help with slow connection as well)
- Switch to a faster network connection
- Use a dual-band router, and switch to the 5.0GHz band
- Switch to hardwired ethernet connection instead of Wi-Fi
Now, check the internet speed again and try streaming on Fox Sports app.
3. Update Fox Sports App
Another common reason why Fox Sports won’t work is if the app is outdated.
Therefore, if Fox Sports app is not working on your streaming device, you need to check if there is a new version of the app available (and update it if there is).
Here’s how to update Fox Sports app on Samsung TV, LG TV, Apple TV, Fire TV, Roku TV and Android TV to get it to start working again:
- Click on the Home button on your Samsung TV to go back to the Home screen
- From the home screen, navigate to the bottom menu and click on ‘Apps’
- On the apps screen, navigate and click on Fox Sports app icon. You can also click on the search icon at the top of the Apps library, enter ‘Fox Sports’ in the search box and select the app
- On the Fox Sports app description page, you will find ‘Update App’ button if your Fox Sports app is not the latest version. In that case, go ahead and update it. Otherwise, you will find the ‘Open’ button.
On the same page, you will also find details showing the latest version number of the app and installed version number currently installed on your TV just below the Update/Open button. If they match, then you have the latest version installed.
Here’s how to update Fox Sports app on LG smart TV:
- Press the Home button on your LG smart TV remote controller
- Click on the LG content store
- On the LG content store, click on Apps at the top of the page
- Select Fox Sports app
- If an update is available, you’ll see an ‘Update’ button, click on it to update YouTube app on LG TV. Otherwise, if the software is already up-to-date, you will see a button to launch the app.
- Open the App Store app on your Apple TV (this is the app on your home screen that looks like a blue “A”)
- Scroll up and select the magnifying glass icon
- Next, search for Fox Sports app.
- Select the app and select ‘Update’ (if you don’t see this option, it means the app is up to date)
- From the Home screen, select Apps (three squares and a plus sign) to the far right of the horizontal menu.
- Highlight Fox Sports app (don’t select it).
- On your Fire TV remote, press the button with three horizontal lines on it and select ‘More Info’.
- If an update is available, select ‘Update’ beside the Open button.
- On your Roku’s home screen, scroll to Fox Sports app and highlight it
- While highlighted, press the star button on your Roku remote
- Select ‘Check for updates’ from the pop-up.
- If there’s an update available, it’ll download and install right away.
- On your Android TV, open Google Play store.
- Click on your profile icon in the top-right corner of the screen.
- Select Manage apps and games.
- Select Updates.
- Select Fox Sports app to update it or select Update all.
Once the app is updated to the latest version, Fox Sports app should start working and you shouldn’t have any issue accessing contents.
4. Update Streaming Device OS
Other than the Fox Sports app, streaming devices themselves have a system software – Android OS on Android TV and phones, iOS on iPhone and iPads, tvOS on Apple TV, Fire OS on Fire TV, tizenOS on Samsung smart TV, webOS on LG TV, Roku OS on Roku TV, or SmartCast on Vizio TV.
If the system software for your streaming device needs an update, you may start experiencing issues with Fox Sports app (and other streaming apps).
In that case, you simply have to update the system software and the issue will be fixed.
Here’s how to update the system software on Samsung TV, LG TV, Apple TV, Fire TV, Roku TV and Android TV:
- To update your Samsung TV software, go to Settings, click on the Support tab and select Software Update.
Finally, click on ‘Update Now’.
- Press the Home button on your remote
- Click on the Settings icon from the top right corner, then click on the All Settings icon at the bottom right corner.
- Go to General tab, then scroll down to About This TV section and click on it
- You will see the current software version of your TV, click on Check for Updates (you can also enable ‘Allow Automatic Updates’)
- If there is any update available, proceed to download it and allow it to be install completely.
- Once installed, your TV should reboot itself
- For Apple TV 4K or Apple TV HD, go to Settings > System > Software Updates and select Update Software.
- For Apple TV (3rd generation), go to Settings > General > Software Updates and select Update Software.
- If there’s an update, select Download and Install.
- Wait for your Apple TV to download the update.
- Don’t disconnect or unplug your Apple TV until the update completes.
- Go to Settings on your Fire TV.
- Select My Fire TV.
- Select About.
- Select Check for System Update.
- If there’s an available update, go ahead and download it. Then, allow it to be installed and make sure the process is not interrupted until the update is done.
- Click on the Home button on your Roku device remote
- Select Settings > System > System Update
- Click on Check Now to manually check for any update
- Press the HOME button on the remote.
- Select the Apps icon.
- Select Help.
- Select System software update.
- Select Software update.
Once updated, Fox Sports app should start working without any issue.
5. Change DNS Server in Network Settings
Another way to fix Fox Sports that won’t work is to change your DNS server in network settings. In this case, you need to switch the primary and secondary DNS servers to Google’s IP addresses.
You can do this directly on your router, on your computer or phone. In most cases, changing your DNS server on the router will do the trick.
However, if it doesn’t or you are not connected to a router, then you need to change it directly on your smart TV, computer or phone.
Therefore, I will show you how to change DNS server on your router, Windows PC, MacOS PC, Samsung TV, LG TV, Apple TV, Fire TV, Vizio TV and mobile devices (in that order).
Changing DNS Server on Router:
- While connected to your network router, access your router dashboard by visiting the login URL. You can find this on the router manual or on your router. Some of the links can be found below:
- Linksys – http://192.168.1.1
- D-Link/Netgear – http://192.168.0.1
- Belkin – http://192.168.2.1
- ASUS – http://192.168.1.1/
- AT&T U-verse – http://192.168.1.254
- Comcast – http://10.0.0.1
- Depending on the manufacturer of the router, look for DNS settings on the web interface. If you are having trouble finding the DNS server settings, check the router’s manual or search on Google for how to change DNS server for your router’s brand.
- Under DNS server 1 (or primary DNS), input 126.96.36.199
- Under DNS server 2 (or secondary DNS), input 188.8.131.52
- If there are options to input DNS server 3 and 4, leave them empty
- Save the settings
Now, try to access Fox Sports app or via the website, and it should start working.
Changing DNS Server on Windows PC:
If you are trying to access Fox Sports using Chrome browser or the app on your Windows PC and it’s not loading/working, then you can also fix it by changing the primary DNS server to 184.108.40.206 and secondary DNS server to 220.127.116.11 on your Windows PC.
Here’s how to do that:
- Go to Control Panel > View network status and task
- Click on the connected network
- Select ‘Properties’
- Double click on ‘Internet Protocol Version 4 (TCP/IPv4)’
- Now, tick the box that shows ‘use the following DNS server addresses’. Next, enter 18.104.22.168 under ‘Preferred DNS server’, and 22.214.171.124 under ‘Alternative DNS server’
- Click on ‘OK’ to save it.
Changing DNS Server on Mac OS:
- To change DNS server on your Mac, go to Apple menu > System Preferences
- Click on Network
- Select the network service you are connected to in the list, then click on ‘Advanced’
- Switch to the DNS tab.
- If there’s a lock at the bottom left of the Network pane, click it to unlock the preference pane.
- Click the Add button at the bottom of the DNS servers list. Enter 126.96.36.199 on the first line and 188.8.131.52 on the second line.
- Click on ‘OK’ button, then ‘Apply’
Changing DNS Server on Samsung TV:
- Go to Settings with your Samsung TV remote controller.
- From the settings page, click on the General tab
- Click on Network
- Next, select Network Status
- Under your connected network, click on IP Settings
- Select the option to set DNS manually
- Finally, edit the DNS Server and change it to 184.108.40.206
- Finally, click on OK button
- Wait for it to be reconnected to the new DNS server and then restart your smart TV.
Changing DNS Server on LG Smart TV:
- Press the Home/Start button on your LG TV remote to show the launcher bar
- Click the Settings icon at the top right corner
- Click All Settings option at the bottom right corner
- Click on Network from the left bar options
- Select any of the networks that you are currently connected to (either wireless Wi-Fi network or wired ethernet network). The network must be showing connected to the internet at this point.
- Now, we will edit the network settings.
- Uncheck the option that says Set Automatically
- Then, edit the DNS Server and change it to 220.127.116.11
- Click on Connect
Wait for it to be reconnected to the new DNS server and then restart your smart TV.
Changing DNS Server on Apple TV:
- From the Apple TV main menu, select “Settings”
- Go to General > Network
- Select “Ethernet” or your Wi-Fi network, depending on which you are connected to.
- Select “Configure DNS” and choose “Manual”
- Now, change the DNS addresses to 18.104.22.168
- Restart your TV and open the Fox Sports app again.
Changing DNS Server on Fire TV:
- Go to Settings > My Fire TV > About > Network and take a picture of all the current settings or write it down (you will need the values later)
- Now, go to Settings > Network and select your Wi-Fi network
- Click the menu button (☰) on the remote to forget this network
- Click on the connection again and enter your network password (SSID). Instead of clicking connect, click on ‘Advanced’.
- Enter the “IP address” and “Gateway” values you had screenshot or noted down in the first step
- For “Subnet Mask” there can be a few options: enter 24 if the Subnet Mask value you noted in Step 1 was 255.255.255.0, or 32 if the “Subnet Mask” value was 255.255.255.255. Click on “Next”
- Enter 22.214.171.124 as DNS 1 and 126.96.36.199 as DNS 2
- Save the settings
- Now, restart your Fire TV, make sure it’s connected to the same network and Fox Sports app should now work.
Changing DNS Server on Vizio TV:
- Click on the Menu button on your Vizio TV remote and go to Network > Manual Setup.
- Under Pref. DNS server, enter 188.8.131.52
- Under Alt. DNS server, enter 184.108.40.206
- Click on ‘Save’ check the network connection again.
Also, you can do the same thing on your Android or iPhone.
Once done, open up the Fox Sports app and you shouldn’t have any issue with streaming.
6. Clear Fox Sports App Cache
While streaming, temporary cache files build up and are stored on your streaming device. Sometimes, these cache files become corrupt and get in the way when you try to use the app again.
As a result, clearing Fox Sports app cache files on your streaming device can help you fix the streaming issue very quickly. Depending on the device you are trying to use Fox Sports app on, the procedure to do this will be different.
Here’s how to clear Fox Sports app cache on various streaming devices:
- From the Home screen, select ‘Settings’
- Select Applications > Manage Installed Applications, and select Fox Sports app
- Click on ‘Force Stop’, and then ‘Clear Data’
- When prompted to delete app data, select ‘Clear Data’ again.
- First, select the Home tab
- Now, press the ‘Home’ button on your TV remote 5 times
- Next, press the ‘Up arrow’ button on your remote once
- After that, press the ‘Rewind’ button twice
- Then, press the ‘Fast forward’ button. twice
- Go to Settings screen. To do that, press the settings icon on the TV remote controller or press the Home button and then select settings.
- Select Apps > See all apps (Android 9 or later) or Apps (Android 8.0 or earlier)
- Select Fox Sports app
- Select Clear cache then OK.
- Open Settings and click on Apps.
- Look for Fox Sports on the list of installed applications on your device and select it.
- Select on Storage and click ‘Clear Data’ and ‘Clear Cache’.
iPhone or iPad:
- Open Settings
- Tap your name/device name
- Select iCloud
- Select ‘Manage Storage’
- Look for the Fox Sports app, click on it.
- Click on ‘Delete Data’, then click on ‘Delete’ to confirm.
- To clear Fox Sports cache on Samsung TV, go to the settings by clicking on the settings button on your remote controller or the settings icon on the home screen
- Click on the ‘Support’ tab
- Select ‘Self Diagnosis’ tab
- Click on ‘TV device manager’
- On the next page, click on ‘Clean Now’ buttons under ‘Memory Boost’ and ‘Clear Running Apps’
- Once cleaned, click on ‘Show App List’ under ‘Manage storage’
- On the next page, scroll through the app list until you find Fox Sports, click on ‘View details’ under the app.
- Finally, click on ‘Clear Cache’.
Some devices don’t offer the option to clear the app cache. Instead, what you can do is power cycle them as I have explained earlier and that will also cache files for all apps. Alternatively, you may have to delete/uninstall the app, then reinstall them on such devices.
7. Delete & Re-install Fox Sports App
If Fox Sports app is not working or keeps loading, you can also fix it by simply deleting the app, restarting your streaming device and reinstalling the app after the restart.
Depending on the streaming device you are using, the procedure to remove and reinstall Fox Sports app may vary.
- Go to the Settings menu and select General.
- Go to Manage Storage.
- Now, look for Fox Sports app, and select the Trash icon next to it.
- Once uninstalled, restart your Apple TV
- Now, go ahead and reinstall it from the app store.
- On the Home Screen, click on ‘My Channels’
- With your remote controller, hover on Fox Sports channel
- Press the * (star) button on the remote to bring up the options menu
- Select ‘Remove channel’ and then, click on ‘Remove’ to delete the channel
- Next, restart your Roku device.
- Now, go back and reinstall Fox Sports app on Roku channel store
- On your Fire TV remote, press and hold down the Home button and select “Apps”
- On the “Your Apps & Games” page, highlight Fox Sports app.
- While your app is highlighted, press the menu button on your Fire TV Stick remote (the button with three horizontal lines on it)
- In the menu that opens, choose “Uninstall” and select “Uninstall” again in the prompt.
- Now, restart your Fire TV
- Go back to the app store and reinstall Fox Sports app
- From the Android TV Home screen, go to settings.
- Select “Apps”.
- Under “Downloaded apps”, select Fox Sports app
- Select “Uninstall”
- Now, restart your Android TV
- Open the Google Play store on your Android TV, search for Fox Sports app and reinstall it
- Click on the Home button on your Samsung TV
- From the home screen, navigate to the bottom menu and click on ‘Apps’
- Click on the Settings icon at the top right corner of the apps page
- Scroll until your find Fox Sports app icon, click on ‘Reinstall’ under it.
- Once re-installed, restart your Samsung TV, go to the apps page and open the Fox Sports app.
- On the Home menu panel, scroll all the way to the right until you see the edit button (pencil icon). This will switch the app panel to edit mode.
- Scroll to the app you intend to uninstall and navigate to the ‘X’ icon floating on it. Click on it.
- You will get a prompt asking you if you want to delete the app, click on ‘OK’ to remove the app.
Now, to re-install the app on your LG smart TV:
From the Home menu, select LG Content Store. Browse to the Search box on the LG Content Store to find a new app, and type in ‘Fox Sports’. Scroll to the apps category, select the app and click on Install. Once installed, click on Launch.
Now, Fox Sports should start working and you shouldn’t experience any of the issues again.
8. Turn Off VPN
If you are using a proxy or VPN while trying to access Fox Sports, then it may not work.
This can be VPN on your device or used via your network router.
You simply need to turn it off.
Once turned off, you should now be able to stream the app without any issue.
9. Check Fox Sports Server Downtime Reports
The next thing you need to do is check if Fox Sports server is down.
You can quickly check that here on downdetector.
If there is a report of downtime globally or in certain locations, it means the issue has nothing to do with any of your devices.
In such case, all you can do is wait. You may also contact Fox Sports support to report the issue.
A number of things can be responsible for Fox Sports streaming issue such as slow internet connection, DNS configuration, use of VPN or proxy, corrupt cache files, outdated software or even downtime on Fox Sports server.
By following the tips in this guide, you should be able to fix the issue once and for all. These tips are summarized below:
- Restart or power cycle your streaming device
- Check internet connection speed and restart network router
- Update Fox Sports app
- Update streaming device operating system (OS)
- Change DNS server in network settings
- Clear Fox Sports app cache files
- Delete and re-install Fox Sports app
- Turn off VPN
- Check Fox Sports Server for downtime
If you found this guide helpful, let me know which of these methods worked for you in the comment section.