If Airplay is not working on your Hisense TV, it can be due to a number of reasons ranging from human error to device incompatibility to network connectivity issues.
In this article, I am going to guide you through troubleshooting this issue and getting Airplay to work on your Hisense TV in no time.
This troubleshooting guide will cover getting Airplay or screen mirroring on iPhone, iPods, iPads and Macs to work with Hisense TVs.
If that sounds like what you are looking for, let’s begin right away!
Airplay Not Working on Hisense TV
If Airplay is not working on your Hisense smart TV while trying to screen mirror, you can fix it by checking your Hisense TV compatibility, your apple device and smart TV connection, restarting the TV and apple device, troubleshooting network issues and updating firmware/software.
1. Check if your Hisense TV supports Airplay
Normally, Airplay only allows sharing from Apple to Apple device i.e from iPhones, iPads or Macs to Apple TV.
Later, Apple extended the compatibility of Airplay with Airplay 2 which allows you to connect your Apple devices (iPhones, iPads or Macs) to devices from other brands.
In other words, you can use Airplay (or screen mirroring) on Hisense TV (without Apple TV).
However, not all Hisense TVs supports Airplay 2.
Below is a list of Hisense TVs that are compatible with Airplay 2 (from Apple website).
- Hisense Roku TV R6 series
- Hisense Roku TV R7 series
- Hisense Roku TV R8 series
So, if Airplay is not working on your Hisense TV, then it probably doesn’t support Airplay 2.
If your Hisense TV model is not in the list above, then it most likely doesn’t support Airplay 2.
NOTE: If your Hisense TV is a more recent model and it’s not among the list above, you can still proceed to check if it supports Airplay by following the procedures highlighted in the next step.
2. Turn on Airplay on Hisense TV
So, let’s say you’ve checked your Hisense TV model and it supports Airplay 2 but Airplay is still not working, the next thing you want to check is your input source and that AirPlay has been turned on.
To use screen mirroring (or AirPlay), you need to turn on Airplay so it can receive stream signal from your Apple device.
To turn on AirPlay on Hisense TV, follow the steps below:
- On your TV remote, click on the Home button
- From the menu, click on Settings
- Scroll down until your find Apple AirPlay and HomeKit, click on it.
- From there, turn on Airplay.
NOTE: If you can’t find the Airplay option, then your Hisense TV model probably doesn’t support Airplay 2 (check the list in the previous section to see the compatible models). For now, you cannot use AirPlay on older Hisense TV.
You can also contact Hisense TV support to confirm if your model is not in the list above especially recent models.
3. Connect your Apple device and Hisense TV
Once you are sure your Hisense TV model supports Airplay and you have turned it on appropriately as highlighted in the previous section, the next thing you want to do is to connect your Apple device and Hisense TV the right way for Airplay to work.
In this step, the most important thing to note is that both your Apple device and your Hisense TV must be connected to the same Wi-Fi network.
To connect your Apple device to stream on your support Hisense TV, follow the procedures below:
- Connect your iOS device and Hisense TV to the same Wi-Fi network.
- On your iOS device, swipe up from the bottom of your screen to access the Control Centre, tap AirPlay or Screen Mirroring.
- Tap the name of the device you want to stream the content to (if your Hisense TV supports Airplay, has Airplay turned on and also connected to the same network as your iOS device, you will find the name of your TV among the available devices here).
- You might also be required to enter a code that is displayed on your Hisense TV
- Click on Airplay icon (you will find it on the right side of your Mac computer menu bar)
- Click on your TV name you wish to stream the content from the list of options
- Click on Mirror Built-in Display to mirror your Mac’s native resolution on your TV.
- Click on Use as Separate Display to have your Mac extend your Desktop and treat your TV as an addition display.
NOTE: Not all iOS or Mac devices support Airplay 2.
If you followed all the steps above correctly, your Airplay should be working on your Hisense TV by now.
If after doing all these, Airplay is still not working on Hisense TV, move to the next troubleshoot step.
4. Turn off and Restart the TV
If Airplay is still not working on your Hisense TV, restarting the TV can help fix the issue.
Your Hisense TV might be having difficulty connecting with your WI-Fi network making it impossible to connect to Airplay.
In that case, you want to reset the TV.
To do this;
- First, turn off the TV.
- Proceed to unplug it and leave it unplugged for a minutes or two.
- Then, turn it back on and try steps 1-3 discussed earlier.
This should help to reset your TV network and should be able to connect to Airplay.
5. Restart Apple device
Other than your TV, the network connectivity issue could also be from your phone or Mac.
So, try restarting your Apple device first (you can do this at the same time you also restart your TV).
This should fix any connectivity issue coming from the phone also.
6. Troubleshoot Network Issues on your iPhone/Mac
If you are trying to connect your TV to your Airplay and your iPhone won’t connect to your Wi-Fi, then reset the network setting on your iPhone.
NOTE: Resetting your network setting will delete all the networks you’ve connected to in the past, and you will have to re-enter the password when you try to connect to networks you’d previous saved prior to resetting your network setting.
That said, you can reset your network settings on your iPhone by following the procedure below:
- Open the Settings, click on General
- Click on Reset, then click on Reset Network Settings
This should fix the issue with your iPhone not connecting to your Wi-Fi and you should be able to connect your iPhone and then stream via Airplay on your Hisense TV.
For your Mac, you can troubleshoot your Mac network issues by following this guide.
7. Remove all paired Airplay device from TV
If you had previously paired one Airplay device to your TV and you are trying to connect another Apple device, then connection issue might arise especially if your previously connected device is also connected to the same Wi-Fi you are trying to use for the Airplay stream.
For example, if you had previously paired your iPhone to your Hisense TV via Airplay, and now you are trying to connect your Mac instead, you might have network issues.
Normally, the issue shouldn’t arise if your iPhone (as in the example used above) isn’t connected to the same Wi-Fi you are trying to use for your Mac and Hisense TV.
Irrespective, you can try to remove your previously paired devices from the list of devices in your TV.
If it still doesn’t connect to your second device, try connecting back to Airplay from your previously paired device. If the connection is successful, then the issue is with your second device.
Otherwise, if the connection fails again on the device you had just removed, then you know the issue is either from your Hisense TV or your Wi-Fi router.
8. Restart your Router
Another reason why Airplay might not be working on your Hisense TV is if there’s an issue with your router.
In that case, start by restarting your router and connecting your Apple device and Hisense TV to it again as explained earlier.
Couple this with Network settings reset on your iPhone, Mac network settings troubleshoot and TV device list reset, you shouldn’t have any problem again with connecting your Hisense TV to Airplay.
9. Try a different network
Another thing you can do is use an entirely different network.
This could be looking for another Wi-Fi source (could be your router or any other network source) and see if it fixes the issue.
10. Update softwares/firmwares on TV and Apple devices (if any)
Finally, you should check your iPhone, Mac or TV and see if there is any pending software/firmware update.
If there is any, try to download and install the update.
Once installed successfully, try the whole process again.
If Airplay is not working on your Hisense TV, it can be caused by a number of issues ranging from compatibility issue to human error to to network issues from your Apple device, your Hisense TV or your network router/Wi-Fi.
By following the troubleshooting steps above, you should be able to fix the issue and get your Airplay working on your Hisense TV.
If you found this guide helpful, don’t forget to drop a feedback. Let me know what issue you experienced and which of the troubleshooting procedure highlighted above fixed it for you.
Also, don’t forget to share the content using the share buttons below.